I appeared on a recent episode of The Technologist podcast from Bitwise talking about Salesforce configurations. The most important question isn’t if software works, but how it works. 

There are a lot of great solutions that technically work, but no one will ever use because they’re too cumbersome or complicated. 

By focusing on our teams and their experience we can not only make something work but make it work really well. That improves efficiency and productivity, but more importantly it helps people do their jobs better and find greater satisfaction in what they do. 

When we nurture our team and build connections, we can unlock all kinds of color and beauty that makes work better for everyone.

Listen to episode 17 of The Technologist for more. I also recently wrote about asking the right kind of questions, a topic inspired by this podcast appearance.