There’s the age old story of the blindfolded people trying to describe an elephant. Each one touches a different part of the elephant and offers a vastly different description: a thin tail, a big trunk, or the broad, solid side of the elephant. It’s hard to visualize...

In Professional Services the team is the most important and vital asset in my opinion. The shared experience prior knowledge residual expertise and motivational power that the team can bring to a project and accomplish immeasurable good for organizations and...

Certainly a major driver for Salesforce's making the complex simple. However is one who sees lots of complex and mature orgs, one thing I see is a lot of making the simple complex. One of the primary reasons I see for this is a lack of understanding of the breadth of...